Last updated: 2019-01-29
2. Information Collection
a. General Use. We collect, process, and retain information from you and any devices (including mobile devices) you may use when you: register for an account with us; update or add information to your account or profile; participate in community discussions, chats, or dispute resolution; engage or communicate with us, other users or third parties in connection with the Services; post or complete transactions using the Services; or otherwise access, use or download any part or whole of the Services. Such information includes without limitation:
- identifying information such as your name, address, gender, age, telephone number and email address;
- current and historical geographical, cultural, or locational information, which data may be precise or imprecise;
- content of your communications via the Services;
- financial information (such as wallet addresses, or credit card or bank account numbers) in connection with the Services, which may be collected by third-party payment processing services;
- information relating to the performance of the Services you experience; and
- information you provide via web form, community discussion, chats and dispute resolution, including information relating to Experiences (photos, descriptions, etc.) provided through the Services.
b. Automatic Collection. By using the Services, we may automatically collect information about how you use the Services, the areas of the Services that you visit, as well as information about your computer or mobile device, such as your Internet protocol (IP) address, device ID, physical location, browser and operating system type, resolution of your screen, language settings in your browser, referring URLs, and other technical information. This information is necessary for providing personalized and location-based content and services, as well as for analyzing web traffic, troubleshooting problems, preventing fraud, and improving the Services.
c. Third Party Data. We may obtain data from third parties. We protect data obtained from third parties according to the practices described in this statement, plus any additional restrictions imposed by the source of the data and applicable laws. These third-party data sources vary over time, but may include without limitation: data brokers from which we purchase demographic data to supplement the data we collect; social networks (such as Facebook or Google) when you grant permission to us to access your data on one or more networks, service providers that help us determine a location based on your IP address in order to customize certain products to your location, and partners with which we offer co-branded services or engage in joint marketing activities.
d. Feedback. Any suggestions or comments for improving or modifying the Services that are included in your communications with us (“Feedback”) will be deemed to be non-confidential and non-proprietary to you, and you agree that: (a) Tattle is therefore not subject to any confidentiality obligations with respect to the Feedback; (b) the Feedback is not confidential or proprietary information of any third party and you have all of the necessary rights to disclose the Feedback to us; (c) Tattle may irrevocably freely use, reproduce, publicize the Feedback; and (d) you are not, nor is any other party, entitled to receive any compensation or reimbursement of any kind from us in relation to the Feedback.
3. Information Use
4. Information Disclosure
b. Other Users. When interacting with another user, the other user may request and we may provide him/her with your Personal Information as necessary for the ordinary use of the Services, such as your name, account ID, email address or contact details. The other user receiving your Personal Information is not allowed to use such information for purposes unrelated to the transactions or services engaged, such as to contact you for marketing purposes, unless you have express consented to it. Contacting users with unwanted or threatening messages is a violation of our Agreement. Other users may be provided Personal Information about you that is necessary to facilitate the ordinary use of the Services.
f. International Transfer and Storage. Your Information may cross international borders in order to facilitate the Services. In some cases, your Personal Information may be disclosed, processed, and stored outside Canada, and therefore may be available to government authorities under lawful orders and laws applicable there.
5. Information Security
We protect your Personal Information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, and information access authorization controls. If you believe your account has been abused, please contact us. Tattle follows generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
6. Third Party Policies
8. Marketing & Advertising
The Services are not intended for, nor does Tattle knowingly collect information from, children under the age of fourteen (14). If we learn that we have collected Personal Information from a child under fourteen (14), we will take steps to delete the information as soon as possible. If you are aware of a user under the age of fourteen (14) using the Services, please contact us immediately.
10. Withdrawal of Consent & Changes to Personal Information
11. Data Retention
Tattle retains Personal Information for as long as necessary to provide the Services and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements. Because these needs can vary for different data types in the context of different products, actual retention periods can vary significantly.After it is no longer necessary for us to retain your Personal Information, we dispose of it in a secure manner according to our data retention and deletion policies. We are not responsible for any liability or loss you experience as a result of our disposal of Personal Information.
12. General Data Protection Regulation
Tattle acknowledges that the European Union’s General Data Protection Regulation (the “GDPR”) may apply to how Tattle handles information collected from users located in the European Union. Therefore, in circumstances where the GDPR does apply, Tattle shall comply with requests made pursuant to the GDPR, including requests by users to have their Personal Information held by Tattle deleted, and shall ensure data is transferred, stored and processed in a way which ensures an adequate level of data protection.
13. Contact Us
If you have any questions about Tattle’s privacy and data management policies, contact our Data Protection Officer at email@example.com